Privacy Policy

Last Modified: September 30th, 2022
This privacy policy describes how we collect, store, use, disclose or in any other way process the personal information of our users (hereinafter referred to as "you").
Please note that the purview of this policy is limited to the information and data we collect from your using our services. We are not responsible for the actions of individuals not affiliated with us or third-party companies, the content of their websites, the use of information or data you provide to them, or any products or services they may offer. Any links to these sites do not constitute our sponsorship or affiliation with those individuals or companies.
If you do not wish that we collect, store, use, or share your information via methods described in this policy, you should not use our services.

This privacy policy covers the following topics:

  1. Personal Information We Collect And Use
  2. Third Party Service Providers
  3. Sharing, Transference, and Disclosure of Personal Information
  4. Your Information Security
  5. Data Retention
  6. Our Minor Policy
  7. Your Rights
  8. Lawful Bases for Processing
  9. Updates of This Policy
  10. Contact Us

You can contact us with the contact information provided in the "Contact Us" section if you have any concerns or questions regarding the processing of your personal information. You can also contact our data protection officer to request the deletion of your data through the contact information provided by us.

1、Personal Information We Collect And Use

1.1 Information We Directly Collect From You
When you register an account, you can use an account from a third party, such as Facebook, QQ, WeChat, Line, and Apple to log in to our product. In doing so, you are required to provide us with your third party account's avatar, username, account ID, and other information.
In order to provide stable and constant game operation support, we might collect relevant device information, including device name, device model, Advertisement Identifiers (include IDFA, IDFV), operating system, application version and type related to the operations users execute on devices and behaviors of users, language settings, resolution, mobile endpoint random storage.
You can acquire virtual products (used for this game only) related to our products and its related services (i.e. game items, auto-sub, and in-game Ads-Free, manual subscription, etc.) which may vary in different products. The above said payment service is provided by Apple. We will only receive verification results confirming that you have completed the payment process from the Apple payment service provider, then provide corresponding products and services to you. If you wish to learn the specific rules as to how Apple service provider collects personal information, please read Apple's privacy policy.
You may be required to send to us your personal information, which includes and is not limited to your account, E-mail address, phone number, device ID, system language, APP version, in situations where you desire to provide us with feedback concerning various problems, such as account management and payment in the course of using our products and/or services.
In order to better provide you with products and/or services, cookies and similar technologies are used. With these technologies, you can track your game progress in real time and understand your game information, thus providing you with a smooth and high-quality user experience. The above technologies will not be used for any purpose other than those described in this policy. Please understand that some services can only be achieved by using the above technologies. You can disable or delete the above technologies by changing your settings, or by visiting the provider's web pages, as permitted by your device or associated program. However, this action may affect your use of products and/or services.
1.2 Information collected by the application by calling permissions
(a) Native or H5 events vary in channels and regions. The location permission of the device you are using is required in order to achieve diversity and accuracy.
(b) When you are using related features and need to take photos, we will request permission to use your camera in order to ensure the feature works uninterruptedly.
(c) When you are using related features to voluntarily provide images or save images, we need write and read permissions to your Album to ensure that the game functions normally for you.
(d) When you are willing to receive related game information, including notifications regarding updates, maintenance, changes, we will request application notification permission to be able to notify you.
(e) In order to improve your gameplay, we might request App Tracking permission (Please update your system version to the latest.).
If you wish to realize or experience the above functions, you may need to grant us corresponding permissions in your device. You can also choose to turn off the corresponding permissions in the Settings at any time to cancel the corresponding authorizations. In different devices, the display method and turn-off method of permissions may be different. For details, please refer to the instructions or guides of the device and system developers.

Please note that individual device information, application notification permission, application tracking permissions, and others cannot identify specific natural persons' information. If we combine this non-personal information with other information to identify the identities of specific natural persons or combine other personal information together, this type of non-personal information will be regarded as personal information which shall be anonymized and de-identified during the combination period unless you are authorized or the laws and regulations demand otherwise.


2、Third Party Service Providers

Ads from third-party ad networks may appear in our games from time to time. We will use all reasonable efforts to ensure that these ad networks comply with all applicable laws in providing services to us. The third-party platforms we work with and their privacy policy links are shown in (Appendix). Please read the appendix section of this privacy policy carefully. We encourage you to review their privacy policies to learn more about their data processing practices.
Our third parties' privacy policies can be found here：


3、Sharing, Transference, and Disclosure of Personal Information

We promise that we will not share, sell, reveal to 3rd party providers in other ways the information you provide with us and the information we collect from you, or collect your personal information on behalf of 3rd party providers. We will strictly abide by relevant laws and keep your personal information secret.

4、Your Information Security

We take all reasonably practicable measures to prevent unauthorized access, third party loss, abuse, or change, including using encryption technologies to protect sensitive information you provide to us. But you should know that there is no data security measure that can guarantee 100% security. You should always exercise caution when personal information is concerned.

5、Data Retention

We will retain your personal data for the time needed to provide services to you unless the laws demand we delete it or we have received your request to delete it. We will also be retaining and using your personal data, where necessary, to abide by our legal duties, solve disputes, and execute our policies.

In order to protect your personal information, the information that we collect will be stored according to relevant privacy laws and regulations in related countries. We will also store collected personal information inside or outside of the country or region where we operate within the permitted confines of local laws and regulations.

6、Our Minor Policy

We will not intentionally collect or solicit personal data about minors under the age of 16, or intentionally allow such people to use our services. If you are under the age of 16, please do not send to us any information about yourself, including your name, address, telephone number or email address. If we learn that we have collected any personal data about minors under the age of 16, we will apply every reasonable method to delete that data. Please contact us if you believe that we might have data from or related to minors under the age of 16.

7、Your Rights

(a) Right to Delete
When collecting and using your information, we will provide meaningful choices to you. Please contact us via the contact information provided by us if you wish to check, edit or delete your personal profile. We will take reasonable measures after your identity is verified and your specific requirements are made clear. But please note that certain functions that require this kind of information may not be functionable after deletion.
(b) Right to Access and Correct
You can access personal information related to you. If you think our processing your personal information is wrong or the personal information you provide to us is incorrect, you can contact us via the contact information provided by us to correct them.
(d) Right to Delete

You can directly contact us via the contact information provided in this privacy policy if you wish to delete your product account, at [Settings] - [Account Deletion] or at other places in the product. When requesting account deletion, we will verify your identity, account security status, and deletion conditions. You may consult our Accout Deletion policy for more details. Your personal information involved with this account will be deleted or anonymized upon game account deletion unless the laws and regulations or this privacy policy demand otherwise. Please be reminded that, once deleted, you account will be unrecoverable. User caution is advised.

8、Lawful Bases for Processing

In certain circumstances, we process your personal data when it is necessary to perform our contract to which you are a party, such as to provide you with services. We may also process your personal data to respond to your inquiries about our products and services. In other cases, we will process your personal data where required by law. Where necessary, we may also process your personal data to protect your interests or those of third parties. In addition, we process your personal data as necessary to prevent fraud and improve our network and services. Where processing of personal data is necessary and there is no other lawful basis for such processing, we will generally ensure that your consent has been obtained. You have the right to withdraw your consent to the processing of personal data at any time. For questions about data processing, please read the "Contact Us" section below for contact information.

9、Updates of This Policy

We might update this privacy policy from time to time. We will make updates and changes by changing the date at the top of this policy. You are encouraged to check this page regularly and refer to the last modification date listed in this privacy policy. Please note that, if we need to adapt the notice to legal requirements, the new privacy notice will take effect immediately or as needed.

10、Contact Us

Please contact us by sending an email to heiheigame@yeah.net if you have any questions or suggestions for this privacy policy.